Delete Your Account
You can permanently delete your Bloom account, your child profile(s), and all associated activity history at any time. You can do this yourself in the app, or request deletion by email if you no longer have the app installed.
Option 1: Delete it yourself in the app
- Open the Bloom app and sign in.
- Go to the Settings tab.
- Scroll down and tap Delete Account.
- Confirm twice when prompted.
Your account is deleted immediately — there is no waiting period for this step.
Option 2: Request deletion by email
If you no longer have the app installed, email [email protected] from the address associated with your account and ask us to delete it. We’ll confirm once it’s done, typically within a few business days.
What gets deleted
Deleting your account permanently removes:
- Your parent account information (name, email, password)
- All child profile(s) linked to your account (name/nickname, birthdate, focus areas, special considerations, avatar)
- Activity history, streaks, XP, and achievements
- Saved address/location and district affiliation
Some information may be retained for a limited period (up to 30 days) or longer where required to comply with legal obligations, resolve disputes, or enforce our agreements — for example, backups are not purged instantly. See our Privacy Policy for full details on data retention.
Questions?
Contact us at [email protected].